Privacy Policy
Effective Date: June 26, 2025
At Trusty Locks & Safe, located at 1867 Trent Ave, Coquitlam, BC V3J 2K3, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, trustylocksandsafe.com, or use our contact and appointment forms. As a trusted locksmith serving Vancouver, Surrey, Delta, Burnaby, Coquitlam, and surrounding areas, we prioritize your trust and security.
Information We Collect:
We collect information you voluntarily provide through our contact form and appointment form, including:
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Personal Details: Name, email address, phone number, and any details you include in form submissions (e.g., service inquiries or appointment requests).
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Technical Data: IP address, browser type, device information, and website usage data collected via cookies and analytics tools to improve your experience.
How We Use Your Information
We use your information to:
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Respond to your inquiries and schedule appointments for locksmith services in Vancouver and Coquitlam.
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Improve our website’s functionality and user experience.
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Send you updates or confirmations related to your requests (e.g., appointment reminders).
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Comply with legal obligations under Canadian privacy laws, such as PIPEDA.
Cookies and Tracking
We use cookies to enhance your browsing experience. These small files track site usage, such as pages visited, to optimize our services. You can disable cookies in your browser settings, but this may affect website functionality.
Sharing Your Information
We do not sell or share your personal information with third parties, except:
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Service Providers: We may share data with trusted vendors (e.g., website hosting or analytics providers) who adhere to strict privacy standards.
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Legal Requirements: We may disclose information if required by law or to protect our rights.
Data Security
We implement industry-standard measures to protect your data, including encryption and secure servers. However, no online platform is 100% secure, and we encourage you to safeguard your personal information.
Your Rights
Under Canadian privacy laws, you have the right to:
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Access, correct, or delete your personal information.
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Opt out of cookies or communications (e.g., newsletters).
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For privacy concerns Contact us.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
For questions about this Privacy Policy or our locksmith services, reach out to:
Trusty Locks & Safe is your reliable locksmith in Vancouver, committed to protecting your privacy as much as your property.